Support Center

Getting Help with Collabed

We're here to help! If you have questions or need assistance with Collabed, explore the resources below or reach out to our support team.

Frequently Asked Questions

How do I get started with Collabed?

Visit our features page to learn what Collabed can do. Sign up for a free account at collabed.app and follow the onboarding guide to set up your first project.

Is there a mobile app for iOS?

Yes! Collabed has a mobile app available on iOS. You can manage your deals and collaborate with your team on the go.

How do I reset my password?

On the login page, click "Forgot password?" and follow the instructions sent to your email. You'll receive a secure link to create a new password.

Can I invite team members to Collabed?

Absolutely! Go to your team settings and invite team members by email. They'll receive an invitation and can start collaborating immediately.

What payment methods do you accept?

We accept all major credit cards and other payment methods through our secure payment processor. Visit our pricing page for more details.

How is my data protected?

Your data security is our top priority. We use industry-standard encryption and security practices. For detailed information, see our privacy policy.

What's the difference between my plans?

Check out our pricing page to compare plans and features. You can upgrade, downgrade, or change your plan at any time.

How do I export my data?

You can export your data from your account settings. This allows you to keep a backup of your important information.

Contact Support

If you can't find the answer you're looking for, we're here to help! You can reach out to our support team in several ways:

  • Email: [email protected]
  • In-app Support: Use the help feature within Collabed to send us a message
  • Account Settings: Go to your settings and use the feedback option to send us a message directly

Report a Bug or Request a Feature

We're constantly improving Collabed based on user feedback. If you encounter a bug or have a feature request, please let us know by:

  • Using the feedback form in your account settings
  • Emailing our support team at [email protected]

Resources

Status & Updates

Want to know about new features and updates? Check our releases page to see what's new in Collabed.

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